Draft status

No payment or subscription is created by this website’s enquiry forms. This policy is a review draft for future paid hosting orders and is not currently operative.

Consumers and businesses

Confirm the correct treatment of services supplied to consumers and businesses. Review applicable statutory cancellation rights, the required information and any request to start service during a cancellation period. Do not assume personalised website-design rules apply to ongoing hosting.

Cancellation process

Specify the actual contact or supported account route, required identifiers, notice period, renewal cutoff and confirmation procedure. Provide the required cancellation information or form where applicable. None of these operational terms is confirmed in this draft.

Refunds and service issues

Confirm eligibility, calculation, payment route and handling time for refunds. Distinguish statutory remedies from discretionary goodwill. Do not add a blanket no-refund clause or invent a money-back guarantee.

After cancellation

Confirm the end of access, data export opportunity, backup treatment and deletion schedule. Explain what happens to separate domains, email and other services before the customer ends hosting.

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