Record the current arrangements
Find your host, domain provider, email provider and renewal dates. Identify who is authorised to approve changes.
List essential functions
Include forms, payments, bookings, member areas, scheduled tasks and external integrations. Tell us about any licence that might be tied to the current host.
Plan access securely
Do not paste passwords into enquiries. Access should be arranged securely only after the scope and responsibilities are agreed.
Keep the old service
Do not cancel the existing host until migration testing and the agreed handover are complete. DNS changes can take time to reach different networks, and zero downtime is not assumed.