Assign responsibility
Identify the account owner and the person who can approve technical changes. A developer’s access and the billing contact may serve different purposes.
Maintain current details
Keep contact and renewal information accurate. Use an email address that remains accessible if the website itself has an incident.
Review access
Grant only the access each person needs. Remove unused accounts and use stronger authentication where supported.
Know the service boundary
Confirm whether website editing, software updates and third-party troubleshooting are included. Request additional work before assuming it is covered.