QUESTIONS, ANSWERED
Let’s clear
a few things up.
Start here for a practical introduction to Skylatek Hosting.
THE ESSENTIALS
Before you get started.
Can you host my existing website?
We check your website’s platform, software, resource needs and dependencies before confirming compatibility. This is a managed application hosting service; support for every site builder, custom application or server configuration is not assumed.
Can I buy a plan today?
The website is currently an information and enquiry service. Prices, specifications and the supported ordering process will be confirmed before we accept an order. Enquiring does not create a subscription.
What does managed hosting include?
Your service proposal will describe the hosting management, backups, security, updates and support included in your package. Optional work, website changes and third-party services will be identified separately.
Will moving affect my email?
Website hosting and email hosting can be separate services. We review your domain’s records and existing email arrangements before recommending a change. Keep your current services active until the move is tested.
Are domain names and email included?
Not unless your confirmed package specifically includes them. A domain, website hosting and email can be provided by different services.
Are there guaranteed response times?
No response-time or availability guarantee is published for the provisional range. Approved service terms must identify any commitment and its conditions.
Can I cancel an enquiry?
An enquiry is not an order. If you no longer need a response, let us know through the contact route. Subscription cancellation terms will be provided before any future order.
LET’S MAKE IT SIMPLE
Your website. Our next conversation.
Tell us what you’re building. We’ll help you understand the hosting options and check what your website needs.